Recognition for outstanding work

West Pennine Truck’s Trafford Park Service Manager, Aaron McGrath, has been nominated for the Scania Customer Service Improvement Programme Recognition Award. Andrew Ward and Aaron McGrath This recognition was made by Julian Tompkins of SGB on behalf of Fleetsolve Limited, International Power Generation Ltd and Scania Engines, for improving the aftersales service by creating service contracts for Scania powered generators.

Customers have been very pleased with Aaron McGrath’s work and because of that every Scania engine that they purchase in the future they will get the local Scania dealer to service it. Fleetsolve have a Scania DC16 engine being installed on site in Peterborough and Aaron has said he will arrange the service contract to be completed and get TruckEast to carry out the work, Julian comments

“This is great new for us”. The vision for the Customer Service Improvement Programme is to see Scania positioned at the forefront of our industry in terms of the service excellence our organisation provides.