Intercounty extends service cover

Intercounty Truck & Van has underlined its commitment to providing the highest levels of service to Mercedes-Benz truck and van operators, by opening a new service depot. The site, a stone’s throw from the M1 at Toddington, near Luton, provides the easiest of access to the country’s main transport artery, and is a handy location for customers based in the Luton and Dunstable area, who would previously have had to use the Intercounty dealership at Milton Keynes.

Intercounty New Depot The site was previously a vehicle workshop so needed little adaptation in terms of layout, but has been extensively refurbished and re-equipped. It now provides eight full-length bays, each capable of accommodating an articulated tractor and trailer combination, with ramps, inspection pits and the latest diagnostic and testing equipment, as well as a large parking area. There is a fully-stocked parts store, which serves the workshop and offers retail sales over the counter. Round-the-clock breakdown cover is provided by a Service 24h van and three dedicated technicians. After Sales Manager Steve Kirk runs the site with a team of eight fully-trained technicians, a service/parts advisor and the three Service 24h specialists. Opening hours are 6am-10.30pm Monday to Friday, and 7am-noon on Saturdays.

“It’s an ideal building in a superb location and has helped us increase our service cover in this important part of our area,” says Steve.

“We’ve put in a lot of work and the site looks really smart and welcoming now. “The feedback from local operators has been very positive and we’ve picked up a lot of business, which clearly demonstrates there was a need for the services that we offer.”